FAQ

Online Store

online store


Is there a minimum order amount for delivery?

We have no minimum order value, allowing you to purchase as much or as little as you need. However, please note that a flat delivery fee of 12 SGD applies to all orders.

Is self-collection possible?

It is! You can pick up your order at East Coast Road, (near Siglap Centre ) - the exact address will be disclosed in the confirmation email if you choose this option at checkout. We will also give you the details of when and in what time window you can self-collect through an email.

What are your delivery days and times?

Our delivery dates and times vary depending on the product. Although we always have fresh items in stock, they are only restocked once or twice a week. Something similar goes for our seasonal items, as we make everything from scratch after receiving the order. We will update you when we have a confirmed delivery date and window of time. If that confirmed date and time window do not work for you, you can contact us through WhatsApp using the number in your delivery confirmation email.

Do you offer same-day delivery?

Unfortunately, we don’t have same-day delivery available.

Refunds for out-of-stock items?

We'll adjust your order and only charge you for items received. Any unavailable items will be refunded using your original payment method. Refunds will reflect in your account within approximately five days, depending on your card issuer.

What communication can I expect after placing an order?

Expect an email confirming your order. We will update you in the following days as to the availability of your item and when we estimate the delivery will be done. We will notify you when we have a confirmed delivery date and window of time.

online store


Is there a minimum order amount for delivery?

We have no minimum order value, allowing you to purchase as much or as little as you need. However, please note that a flat delivery fee of 12 SGD applies to all orders.

Is self-collection possible?

It is! You can pick up your order at East Coast Road, (near Siglap Centre ) - the exact address will be disclosed in the confirmation email if you choose this option at checkout. We will also give you the details of when and in what time window you can self-collect through an email.

What are your delivery days and times?

Our delivery dates and times vary depending on the product. Although we always have fresh items in stock, they are only restocked once or twice a week. Something similar goes for our seasonal items, as we make everything from scratch after receiving the order. We will update you when we have a confirmed delivery date and window of time. If that confirmed date and time window do not work for you, you can contact us through WhatsApp using the number in your delivery confirmation email.

Do you offer same-day delivery?

Unfortunately, we don’t have same-day delivery available.

Refunds for out-of-stock items?

We'll adjust your order and only charge you for items received. Any unavailable items will be refunded using your original payment method. Refunds will reflect in your account within approximately five days, depending on your card issuer.

What communication can I expect after placing an order?

Expect an email confirming your order. We will update you in the following days as to the availability of your item and when we estimate the delivery will be done. We will notify you when we have a confirmed delivery date and window of time.