FAQ
Private dining & Online Store
Private Dinning
Are you a restaurant?
No, we are common-table private dining experience hosts focused on traditional Mexican cuisine. Think of it as a Mexican supper club!
What kind of menu do you have?
We offer four-course set menus with one cocktail focusing on traditional regional Mexican cuisines. The menu changes every three to four months to explore new regions. You can review the current and past menus in the Regional Menus section of this website.
Do you have vegan or vegetarian options?
We always have vegetarian substitutions for all our menus; vegan substitutions can sometimes be accommodated, but please confirm with us before booking.
Do I have to book the whole table to be able to dine at COACOA?
No, we have a 14-person chef’s table, so you can only reserve however many seats you’d like, and enjoy our flavours, stories and traditions in our common table.
Is it possible to reserve the whole table for a private event?
Yes! If you see the date available in the reservations section of the website, you can book all 14 seats. If you would like to host a private event for 10-14 people, please contact us through the Contact button at the top and give us a bit more details so we can help you.
Does the menu include drinks?
We include one cocktail (or mocktail) made with ingredients and techniques from the region that inspired the menu. We also offer Machetazo mezcal by the glass or full bottle. Otherwise, you are invited to bring your wine, beer, or any other drinks you’d like us to serve you at no extra cost.
What is your cancelation policy?
We offer 100% refunds on cancelations made up to 72 hours before the dinner date and 50% refunds on 48-hour cancelations. Unfortunately, anything past that time will be non-refundable, as by then, we will already have purchased all the ingredients and very likely started on the prep work.
I don’t see my question here
Please feel free to email us or Instagram DM at @coacoa.mx, and we’ll be happy to answer any questions you might have.
online store
Is there a minimum order amount for delivery?
We have no minimum order value, allowing you to purchase as much or as little as you need. However, please note that a flat delivery fee of 12 SGD applies to all orders.
Is self-collection possible?
It is! You can pick up your order at the Blair Conservation Area (near Outram Park MRT station) - the exact address will be disclosed in the confirmation email if you choose this option at checkout. We will also give you the details of when and in what time window you can self-collect through an email.
What are your delivery days and times?
Our delivery dates and times vary depending on the product. Although we always have fresh items in stock, they are only restocked once or twice a week. Something similar goes for our seasonal items, as we make everything from scratch after receiving the order. We will update you when we have a confirmed delivery date and window of time. If that confirmed date and time window do not work for you, you can contact us through WhatsApp using the number in your delivery confirmation email.
Do you offer same-day delivery?
Unfortunately, we don’t have same-day delivery available.
Refunds for out-of-stock items?
We'll adjust your order and only charge you for items received. Any unavailable items will be refunded using your original payment method. Refunds will reflect in your account within approximately five days, depending on your card issuer.
What communication can I expect after placing an order?
Expect an email confirming your order. We will update you in the following days as to the availability of your item and when we estimate the delivery will be done. We will notify you when we have a confirmed delivery date and window of time.